Peter Reinhardt on Finding Product Market Fit at Segment
🌐 Previously, companies would either build their own systems or not have a unified record of customer interactions, highlighting the importance of a platform like Segment in bridging this gap. 💡 In the digital age, traditional CRM systems may not be the right technology for understanding customer interactions in a world where digital channels dominate. 📈 Segment's open-source library gained traction overnight, leading to rapid growth and attracting their first customers. 💡 Peter Reinhardt shares a clever growth hack of creating an open source library to overcome objections and gain traction for their analytics tool.