Best Practices for Onboarding New Product Managers | Excellent Product Leadership
Acknowledges the nascent nature of the product management field and emphasizes the significance of setting clear expectations during the onboarding phase. Product Board utilizes a "success brief" to align the existing team and collaborators, providing information on why a new teammate is hired, their responsibilities, key collaborations, success criteria, and accountability measures for leaders. Recommends creating a comprehensive pitch deck for onboarding purposes, including details about the company's mission, vision, problem-solving approach, product value propositions, ideal customer profile, and more. Highlights the challenges of remote work and the importance of clarifying essential collaboration tools for the product team. Encourages sharing specific cultural aspects and processes, such as Slack channels or information storage practices, to help new hires integrate comfortably. Suggests planning hands-on activities for new hires in their first week, such as scheduling a customer conversation, participating in planning processes with engineering and design teams, and engaging in a product exercise. These activities aim to provide a sense of accomplishment, introduce existing workflows, and encourage product expertise.