People First: Why the Most Important Product Leaders Can Develop is Their Team

Emphasizes the importance of people in product development as a socio-technical system. Recognizes that people are the most crucial element, providing energy, innovation, and capability. Dr. Lisa shares her experience transforming the Cleveland Clinic's culture into one of continuous improvement. Every caregiver is empowered and expected to contribute to daily improvement efforts. People-first leadership is essential for successful turnarounds and development programs. Inclusion, a compelling vision, clear goals, reliance on data, positive behaviors, and enjoyment are key aspects. Jill Miller discusses Herman Miller's leadership programs, including Bridge and Propel. Focuses on developing facilitators and team leaders through reflection, planning, and alignment with business needs. Encourages putting people first in leadership and development, creating a culture where individuals are empowered, included, and supported in making continuous improvements.