Dropbox VP, Product and Growth Adam Nash on great product leaders | Amplify 2019

The key indicators of delight are features that actually surprise people and make them want to share with others. 🎁 Regularly delivering delight to customers is crucial for staying ahead of competitors in the market. 💡 It's important to acknowledge and address the emotional aspects of user needs, not just the rational ones. 🌟 Look for magic moments in software design to create emotional connections with users. 🧠 "We tend to focus on the data we have and not ask about the data we don't have, and that's very important when you're building a product especially when you're in growth mode trying to reach more and more people." 💡 "Think of what success looks like if the answer is that you're gonna have this feature in the future, just state that up front as a product leader, and frame the debate more about when is the right time to do this feature." 🔮 The superpower in product is the power to frame the discussion, and this is really a superpower. 🧠 Great product leadership is about constantly learning and adapting to the ever-changing landscape of technology and customer needs.