Escaping the Build Trap - Melissa Perri
Importance of Strategy and Alignment πΌ Product managers play a crucial role in optimizing the system by identifying and maximizing both customer value and business value, ultimately focusing on solving big problems to create significant value for the business. π‘ Strategy is a deployable decision-making framework that enables action to achieve desired outcomes, taking into account current capabilities and the existing context. π To escape the build trap, teams need high alignment through a good strategy framework that allows for autonomy and experimentation. π’ Building a culture that values discovery and blending strategy with execution is crucial for product organizations to thrive. π The role of a chief product officer is crucial in product organizations as they set the strategy, empower teams, and allow the product organization to thrive. π‘ The key to escaping the build trap is having a process, organization, and strategy that supports experimentation and finding the right thing to build for users. Embracing Experimentation and Continuous Improvement π€ The speaker's experience highlights the importance of validating assumptions and continuously gathering feedback from users throughout the product development process. π By testing and iterating on their website's navigation based on customer feedback, the conversion rate skyrocketed. π‘ To escape the build trap, it is crucial to use the right processes, tools, and focus on experimentation to truly understand and solve users' problems. π§ Learning is the key to reducing uncertainty and improving the products we build as companies. π§ͺ Embracing experimentation and continuous improvement is crucial for success, even if it means revisiting or killing certain ideas. Shifting Mindset and Focus π‘ To escape the build trap, organizations need to shift their mindset from output-driven to outcome-driven, focusing on delivering value and solving customer problems. ποΈ Building organizations that thrive off product management requires breaking free from the mindset of creating extensive documentation and instead prioritizing effective communication and collaboration. π To escape the build trap, organizations need to create a product-led culture that prioritizes customer satisfaction and has the ability to navigate uncertainty.