How to create a solid User Feedback loop? 🤔 💪

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customer feedback analysis

Connect all user feedback sources (e.g., intercom chats, Slack, Discord) and integrate them into a centralized system. Utilize AI tools to identify patterns and common themes in the feedback, such as using Yvei to identify recurring user requests. Leverage AI to summarize the feedback and generate engineering tickets or issues for actionable items. After addressing the issues, use AI to communicate resolution to users via the same feedback sources. Implementing these steps will establish a robust user feedback loop, enhancing overall customer experience.

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