Zero to One: Starting with Instrumentation First

📊 Scaling from zero to one with millions of patients per year requires thorough instrumentation and understanding of user behavior. 🏥 The use of technology in healthcare, such as TV apps in waiting rooms and clinic rooms, is changing the way patients are informed and engaged in their care. 🤖 AI-powered prescription vending machines are changing the healthcare paradigm, allowing patients to get their medications without visiting a pharmacy. 📊 Adding analytics and instrumentation to healthcare apps was crucial for understanding patient behavior and improving the user experience. 📊 Without instrumentation, we really don't know if what we shipped is working, if people are using it, and how often they're using it. 📈 Tracking user behavior and interactions with features can provide valuable insights for product development and improvement. 💡 Small teams should have authority and ownership over the instrumentation process to avoid reinventing the wheel and speed up early work. 📊 Stripping away identifiable patient data is crucial for understanding and aggregating user behavior without compromising privacy.