Webinar: Tracking product metrics in Metabase
📈 Understanding how people use your product is the juicy stuff, and it's essential for tracking product metrics in Metabase. 📈 Ultimately, understanding how satisfied people are using our product and what's stopping them from being satisfied is what drives metrics like user numbers and revenue. 🚪 Understanding the journey to satisfaction, such as the success of the trial period, is crucial for converting users to paying customers. 📊 Understanding where you're falling short: qualitative feedback is going to be king. 🔄 As you mature, you'll want the data to be more up-to-date and constantly refreshed, which can be achieved by piping survey results into a data warehouse and using Metabase models to alter the data for easy analysis. 📊 MPS segmentation based on scores of 7, 8, and above 8 can help identify promoters, passives, and detractors for a product. 📈 Creating a dashboard for product metrics can provide stakeholders with a visual representation of data that can be monitored daily, improving transparency and accountability. 📊 Quantitative data is a useful tool, but talking to customers is essential for truly understanding product performance.